Refund Policy
At 7 Chakra Store, customer satisfaction is our priority. We are committed to providing high-quality products and a seamless shopping experience that aligns with your expectations.
Every purchase is backed by our dedication to customer care, ensuring that you feel confident and valued when shopping with us.
Change of Mind
Due to rising shipping costs, we are currently unable to offer refunds or returns for change of mind. We encourage customers to carefully review their orders before completing the checkout process.
Shipping Insurance Coverage
All orders are 100% covered by shipping insurance. This means you can shop with confidence knowing that:
- If your order arrives damaged,
- If the product does not match the description, or
- If there’s any other issue with your order,
We will offer a 100% refund, no questions asked, or reship the goods to you free of charge.
How to File a Claim
If there’s an issue with your order, simply contact our customer support team within 14 days of receiving your item. Please include:
- Your order number,
- A description of the issue, and
- Photos of the product (if applicable).
We’re committed to resolving any issues promptly and ensuring your experience with 7 Chakra Store is exceptional.
Thank you for understanding and supporting our mission to deliver high-quality products with peace of mind.